USER ACCEPTANCE OF PUBLIC CHARGING INFRASTRUCTURE – A LITERATURE REVIEW

Abstract

This research paper investigates factors influencing user acceptance of public charging infrastructure to support the widespread adoption of electric mobility. Based on a systematic literature review, key factors are identified. These factors include the availability, accessibility and reliability of charging stations as well as user-centered factors such as convenience features, user-friendliness and digital services. Moreover, the standardization and interoperability of systems as well as the integration of renewable energies and a supportive legal framework are crucial to increase user acceptance. The results show that an integrated approach for the development of public charging infrastructure is required to increase user acceptance and accelerate the transition to electric mobility.