BUILDING A BETTER REYKJAVIK: FROM E-GOVERNMENT TO E-DEMOCRACY

Abstract

Iceland is among the world’s “most connected” nations and has a strong tradition of official initiatives at both the national and municipal levels to provide services to citizens via the Internet, a project often termed “e-government”. The development of new models for more open institutions and infrastructures has emerged as an important goal of both official and grassroots efforts, indicating a potential shift from service provision to civic participation and engagement.