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Research at Burgas Free University >
2. Издания на БСУ от международни конференции / Collection of Papers of BFU from International Conferences >
2016. Новата идея в образованието. Том 1 >
Please use this identifier to cite or link to this item:
http://research.bfu.bg:8080/jspui/handle/123456789/822
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| Title: | ВЪВЕЖДАНЕ НА СТАНДАРТИЗИРАНИ ДЕЙНОСТИ В ПРОЦЕСИТЕ НА ОБСЛУЖВАНЕ – ПОЛЗИ И ПРОБЛЕМИ |
| Other Titles: | IMPLEMENTATION OF STANDARD WORK IN THE SERVICE PROCESSES - BENEFITS AND PROBLEMS |
| Authors: | Йоргова, Юлия |
| Keywords: | standard work
services
types of service processes |
| Issue Date: | 11-Sep-2017 |
| Abstract: | In this paper it is analyzed the opportunities for implementing the principle of standard work in the various types of service processes performed in the service organizations and offices. As a result some general conclusions regarding the benefits and problems of the application of this concept have been formulated |
| URI: | http://research.bfu.bg:8080/jspui/handle/123456789/822 |
| ISBN: | 978-619-7126-28-0 |
| Appears in Collections: | 2016. Новата идея в образованието. Том 1
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